Fundamentals of Housekeeping

This self-paced course will help you develop an appreciation of how the housekeeping department works, coordinates with other departments and how to apply the key housekeeping processes. You will get to know insights on the housekeeping operations and embark on a journey of professional housekeeping development.  

Who is this course for? 
The course is intended for anyone working in housekeeping and anyone interested in the topic.

What will you learn? 

• You will learn how to communicate with other departments
• You will learn how to prepare the trolley
• You will learn how to clean guest areas
• You will learn how to handle a check-in, occupy and check-out room

How much time do you need to invest? It will take you about 1 hour to complete this course.

Keywords: Sustainability, tourism, management, housekeeping

Course Certificate: The platform will automatically generate a certificate of participation and an Open Badge once you have finished all modules of the course and passed the questions in the assessment with 80%. If you would like to learn more about Open Badges, please click here.

This course is part of the learning pathway "Fundamentals of Tourism and Hospitality" which further includes the following modules: 

• Fundamentals of Tourism & Hospitality
• Foundations of Food & Beverage Business
• Soft Skills for Tourism Business
• Customer Service for Tourism Businesses