Enrolment options
Sharpen your conflict resolution
skills with this self-paced course, covering conflict dynamics,
analysis, and resolution strategies.
Who is this course for?
What will you learn?
• gain a sound understanding of the nature and function of conflicts;
• how to design strategies towards conflict resolution;
•
how to take concrete
steps towards conflict resolution.
Topics
Overview: conflict management, conflict resolution,
conflicts, strategies, interpersonal communication
How much
time do you need to invest? It will
take you around two (2) hours to complete this course.
Course Certificate: You will receive a certificate of completion after you have successfully
mastered the final quiz.
Course Developer: This course was developed with Articulate Rise by GIZ.
Course Contact: In case of technical troubleshooting, please reach
out to atingi@giz.de
License: CC-BY-SA